As I completed a training course from Method-R last Friday, I would really like to send you a thank you note. Now I have a clear understanding how to attack a performance problem, and, most importantly, how to identify the problem. I feel like this course is the most valuable performance-related course I've ever had, especially the tracing analysis. The wealth of data in the trace files is hugely valuable and daunting at the same time. With the MR set of tools, the trace files make sense now. They make it possible, sometimes just within minutes, to get to the very root cause of a performance problem, pretty much eliminating all the trial-error-guess work.
Thank you very much for the tools and for the course!
Oracle professional, Atlanta, Georgia